Shipping & Returns

Shipping: delivers your order throughout the Netherlands and Europe. Shipping takes place within 1-3 working days after receiving your payment, however, we strive to do this within 24 hours if the item is in stock. Shipping costs depend on location and weight and will be shown before checkout.
When the amount is under €50,- we apply a rate of €4,95,- (Netherlands) up to a weight of 30kg.
Packaging and administration costs are not charged.
Above €50,- shipping is free (Netherlands and Belgium only)
Log in with your order number and/or email address at returns
You have the right to cancel your order up to 14 (calendar) days after receipt without giving any reason. You will be credited with the full order amount including shipping costs within 14 days if you return the items in good condition. Only the costs for returning the goods from your home to the shop are for your own account. If you exercise your right of withdrawal, the product will be returned with all delivered accessories and - if reasonably possible - in the original condition and packaging to the entrepreneur within 14 days after notification of the return. To make use of this right, please contact us via [email protected]. We will then refund the order amount due within 14 days of notification of your return.
Returns are at the risk of the buyer. This means that is not responsible for damage or loss of returned items. Therefore ask at the post office always a tracking code and keep it well.
Exceptions returns:
Broken packages are not returned, unless has authorised this.